- A non-refundable deposit of the amount stated in each holiday or workshop description is required at the time of booking and must be sent with the completed booking form.
- Where requested, the balance of the tour price is due 8 weeks prior to the departure date. Should this final payment fail to reach us by the date specified, we reserve the right to treat the booking as cancelled and retain the deposit. If a booking is made 8 weeks or less prior to the departure date then the full amount is payable at the time of booking.
- Any cancellation by the client must be made in writing, emails are not acceptable. The date on which the letter is received by us will determine the cancellation charges applicable. These charges are expressed as a percentage of the total tour price, and are as follows: 56 – 42 days before departure 50%; 41 – 28 days before departure 75%; 27 days or less before departure 100%.
- The receipt of a deposit does not imply acceptance of a booking. We will confirm our acceptance of your booking in writing, and it is at the time we send out this confirmation that a contract comes into existence between us. An administration charge of £25 will be made for alterations or amendments to a booking. The transfer of a booking from one tour to another, if made more than 57 days prior to departure, will also incur a fee of £25. The intention to transfer should be notified in writing, emails are not acceptable. At 56 days or less before departure cancellation fees will also apply (see clause 3 above).
- Photographic Journeys reserves the right to alter or cancel any holiday. Should an alteration or cancellation become necessary, you will then have the choice of accepting the change, taking an alternative holiday (and where this is of a lower price we will refund the difference), or withdrawing from the contract and accepting a refund of all monies paid to Photographic Journeys. In addition, in the case of cancellation and where cancellation is not due to under-booking or force majeure as defined below, we will pay you compensation on the following scale: more than 56 days before departure nil; 56 – 43 days before departure £10 per person; 42 – 29 days before departure £15 per person; 28 – 15 days before departure £20 per person; 14 – 0 days before departure £25 per person. For the avoidance of doubt, as Photographic Journeys is not party to any flight bookings you make yourself and has received no payment for the same, we will not refund the costs of your flight in the event of holiday cancellation. You are referred to clause 16 below.
- Under-booking is the situation in which the minimum number of bookings required to run a tour is not met, and if we have to cancel a tour for this reason, we will not do so less than 30 days prior to departure. Force majeure is unusual and unforeseeable circumstances beyond our control, such as war or the threat of war, riots, terrorist activity, civil strife, industrial disputes, natural or nuclear disaster, fire, flood or adverse weather conditions.
- In the event of the specified tutor being unable to attend due to illness or other circumstances beyond our control, another tour leader will be provided. If this is not possible, then the holiday will be cancelled and the provisions of clause 5 will come into effect.
- If you have special dietary or other requests, you should inform us of these prior to departure. We will advise the relevant supplier of your requirements, but we cannot guarantee that such requests will be met, and will have no liability to you if such requests are not met.
- Where airport/hotel transfers are included in the cost of the holiday, such transfers are only included when participants travel on the flights specified by us. Participants arriving or departing on different flights will be responsible for their own transfer costs and arrangements. Flight booking is the client’s responsibility and Light & Land is not responsible for any expenses, loss or other damage caused to you by the acts or omissions of the carrier. You are referred to clause 16 below.